Frequently Asked Questions

Everything you need to know about shopping with Okey Dokeys.

How long will it take for my order to arrive?

Standard shipping typically takes 3 to 7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.

What is your return policy?

We offer a 30-day return window for all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Can I track my order in real-time?

Yes! Once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.

Do you offer international shipping?

Currently, Okey Dokeys ships to the United States and Canada. We are working on expanding our delivery services to more countries in the near future.

What should I do if my item arrives damaged?

We strive for perfection, but if your order arrives damaged, please email us within 48 hours of delivery with photos of the item and packaging so we can send a replacement immediately.